Creating a Push Campaign

Please note that push campaigns are only available to accounts that have sub-users. Please contact support to see if adding sub users to your account is possible.   What are push campaigns? Push campaigns allow you to create content for a single email and then deploy that content into a […]

Geolocation Data

In the campaign reports, under the geolocation tab, you will see a heatmap displaying engagement based on location. You can use the dropdown menu to display opens, clicks, and other actions. If you would like to export geolocation data select the “view opens” link on the summary tab, then export […]

Email Queue

View the Email Queue under Email Campaigns > Email Queue in the left navigation bar. The email queue allows you to see all currently scheduled campaigns. The queue will display a thumbnail of the content, you can expand by clicking the thumbnail. You can quickly cancel, send immediately, view the […]

How to hide buttons in your email

Some of the blocks will have buttons in them by default. If you don’t need to display the button, you can hide it by going to the content tab on the left side and switching the “show button” setting off.

Connecting to Zapier

Zapier is a third-party tool that is used by thousands of platforms. Its main purpose is to connect apps that otherwise don’t have an existing native integration. It also has some useful automation tools allowing for multi-step actions. For more info on Zapier go to zapier.com   Getting started You […]

Learning about Bounces

Bounces occur when an email that is sent gets rejected by the receiving server. There are two types of bounces: Hard Bounces Hard bounces are permanent errors that indicate the email didn’t deliver because: Email address is incorrect, i.e., name@yahoo.net where the address is really name@yahoo.com or • Email address doesn’t […]

Using Gmail Inbox Promo Tools

In addition to company name, subject line, and preheader, Gmail now allows you to add more information to what your contacts can see before they open your email. These options are meant for the promotions tab. You can edit the appearance of these items in the email design process. While editing […]

Editing Text

You can make edits to text fonts, sizes, colors, and more. To edit an entire region of text see the guide on the style tab To make edits to a single word, group of words, or sections within a text region use inline text editing  The inline text editor will […]

Why aren’t images showing in my email?

If images are not displaying in your email: Make sure you’re allowing your email client to download images Many email clients block image downloading by default. You can usually download images for the email on a case-by-case basis, or change the settings for your email client to always allow email […]

What are the supported web browsers?

We recommend the following browsers for optimal performance of our app: Google Chrome Mozilla FireFox   Most other browsers will also work including: Safari Opera   Unsupported Browsers: Microsoft Edge Microsoft Internet Explorer